Legal

The company Fivestars airport services, concerned about individuals’ rights, particularly regarding automated processing and with a desire for transparency with its clients, has implemented a policy covering all such processing, the purposes pursued, as well as the means available to individuals so they can best exercise their rights.
For any further information on the protection of personal data, we invite you to consult the website: https://www.cnil.fr/

Continuing to browse this site constitutes unconditional acceptance of the following terms and conditions of use.
The version of these terms of use currently online is the only enforceable one throughout the entire period of use of the site and until a new version replaces it.

Article 1 – Legal notices

1.1 Site (hereinafter “the site”):

Fivestars

1.2 Publisher (hereinafter “the publisher”):

Fivestars airport services SASU with a capital of €7,500
whose registered office is located at: LD lorient 97133
represented by Rodrigue Aubin, in his capacity as Manager
registered with the RCS of St Barth Handling LD lorient 97133 St Barthelemy 797 919 073
phone number: 0590523982
email address: vip@atssbh.com

1.3 Host (hereinafter “the host”):

Fivestars is hosted by OVH, whose registered office is located at 2 rue Kellerman 59100 Roubaix, France.

Article 2 – Access to the site

Access to the site and its use are reserved for strictly personal purposes. You agree not to use this site and the information or data contained therein for commercial, political, or advertising purposes or for any form of commercial solicitation, including the sending of unsolicited emails.

Article 3 – Content of the site

All trademarks, photographs, texts, comments, illustrations, images (animated or not), video sequences, sounds, as well as any computer applications that may be used to operate this site and, more generally, all elements reproduced or used on the site are protected by applicable intellectual property laws.
They are the full and exclusive property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings upon becoming aware of unauthorized uses does not constitute acceptance of said uses nor a waiver of prosecution.

Article 4 – Site management

For proper site management, the publisher may at any time:
– suspend, interrupt, or limit access to all or part of the site, reserve access to the site or to certain parts of it for a specific category of internet users;
– remove any information that may disrupt its operation or that contravenes national or international laws;
– suspend the site to perform updates.

Article 5 – Responsibilities

The publisher cannot be held liable in the event of failure, breakdown, difficulty or interruption of operation preventing access to the site or one of its functionalities. The device you use to connect to the site is your sole responsibility. You must take all appropriate measures to protect your device and your own data, particularly from viral attacks via the Internet. You are solely responsible for the sites and data you consult.

The publisher cannot be held liable in the event of legal action taken against you:
– as a result of your use of the site or any service accessible via the Internet;
– due to your non-compliance with these general terms and conditions.

The publisher is not responsible for damages caused to yourself, third parties and/or your equipment as a result of your connection or use of the site, and you waive any claim against the publisher in this regard. If the publisher is subject to an amicable or legal proceeding due to your use of the site, they may seek compensation from you for all damages, sums, penalties, and costs resulting from that procedure.

Article 6 – Hyperlinks

Users are allowed to create hyperlinks to all or part of the site. Any link must be removed upon simple request from the publisher.
Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights over the content of said linked sites.

Article 7 – Collection and protection of data

Your data is collected by the company Fivestars airport services.
A personal data item refers to any information relating to an identified or identifiable individual (data subject); an identifiable individual is one who can be identified, directly or indirectly, particularly by reference to a name, identification number, or one or more specific elements related to their physical, physiological, genetic, psychological, economic, cultural or social identity.
The personal information collected on the site is mainly used by the publisher to manage the relationship with you and, where applicable, to process your orders.

The personal data collected are as follows:
– last name and first name
– address
– email address
– phone number
– date of birth
– flight dates

Article 8 – Right of access, rectification and dereferencing of your data

In accordance with applicable personal data regulations, users have the following rights:

• right of access: they may exercise their right of access to know the personal data concerning them by writing to the email address indicated below. In this case, the Platform may request proof of the user’s identity before implementing this right;
• right of rectification: if the personal data held by the Platform are inaccurate, they may request that the information be updated;
• right to delete data: users may request the deletion of their personal data in accordance with applicable data protection laws;
• right to restrict processing: users may request the Platform to restrict processing in accordance with the cases provided for by the GDPR;
• right to object to data processing: users may object to their data being processed in accordance with the cases provided for by the GDPR;
• right to data portability: they may request that the Platform provide them with their personal data for transfer to another platform.

You can exercise this right by contacting us at the following address:
LD lorient 97133.

Or by email, at the address:
vip@atssbh.com

Any request must be accompanied by a photocopy of a valid signed identity document and indicate the address at which the publisher can contact the requester. The response will be sent within one month of receiving the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so requires.

Furthermore, since Law No. 2016-1321 of October 7, 2016, individuals may define how their data should be handled after their death. For more information, please consult the CNIL website:https://www.cnil.fr/.

Users may also file a complaint with the CNIL via its website:https://www.cnil.fr/.

We recommend contacting us first before filing a complaint with the CNIL, as we are fully available to resolve your issue.

Article 9 – Use of data

The personal data collected from users is intended to provide the Platform’s services, improve them, and maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. Specifically, usage includes:

– access and use of the Platform by the user;
– management and optimization of the Platform’s operation;
– implementation of user support;
– verification, identification, and authentication of data transmitted by the user;
– personalization of services by displaying advertisements based on the user’s browsing history and preferences;
– prevention and detection of fraud, malware (malicious software), and management of security incidents;
– management of potential disputes with users;
– sending commercial and advertising information according to the user's preferences;

Article 10 – Data retention policy

The Platform retains your data for the time necessary to provide its services or assistance.
To the extent reasonably necessary or required to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information as needed, even after you have closed your account or we no longer need it to provide our services.

Article 11 – Sharing personal data with third parties

Personal data may be shared with third-party companies exclusively within the European Union in the following cases:

– when the user publishes information in publicly accessible comment areas of the Platform;
– when the user authorizes a third-party website to access their data;
– when the Platform uses service providers to provide user support, advertising, and payment services. These providers have limited access to the user’s data as part of performing their services and are contractually required to use it in compliance with applicable data protection regulations;
– if required by law, the Platform may transmit data to respond to claims made against it and to comply with administrative and judicial procedures.

Article 12 – Commercial offers

You may receive commercial offers from the publisher. If you do not wish to receive them, please click the following link: vip@atssbh.com.

Your data may be used by the publisher’s partners for commercial prospecting purposes. If you do not wish this, please click the following link: vip@atssbh.com.
If, while browsing the site, you access personal data, you must refrain from collecting it, from any unauthorized use, and from any act that may constitute an invasion of privacy or harm to individuals’ reputation. The publisher declines all responsibility in this regard.
Data is kept and used for a period in accordance with applicable legislation.

Article 13 – Cookies

What is a “cookie”?
A “cookie” or tracker is an electronic file placed on a device (computer, tablet, smartphone,…) and read, for example, when browsing a website, reading an email, installing or using software or a mobile application, regardless of the device used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).
When browsing this site, “cookies” from the company responsible for the site and/or third-party companies may be placed on your device.
On your first visit to this site, a banner explaining the use of “cookies” will appear. By continuing to browse, the client and/or prospect will be considered informed and to have accepted the use of said “cookies.” The consent given will be valid for thirteen (13) months. The user may disable cookies in their browser settings.

All information collected will only be used to track the volume, type, and configuration of traffic using this site, to improve its design and layout, and for other administrative and planning purposes and, more generally, to improve the service we offer you.

The following cookies are present on this site:
– statistics and user experience improvement.

The lifespan of these cookies is thirteen months.

For more information on the use, management, and deletion of “cookies” for any type of browser, please consult the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

Article 14 – Photographs and product representation

Product photographs accompanying their description are not contractual and do not bind the publisher.

Article 15 – Applicable law

These terms of use of the site are governed by French law and subject to the jurisdiction of the courts where the publisher's registered office is located, without prejudice to a specific attribution of jurisdiction arising from a particular legislative or regulatory text.

Article 16 – Contact us

For any questions or information about the products presented on the site, or about the site itself, you may send a message to the following address: vip@atssbh.com.