Delayed or Lost Luggage: What if it Wasn't (So) Serious?

You've finally arrived in St. Barth. The sun is shining, the turquoise sea is sparkling, and your villa or hotel awaits you with a refreshing cocktail. Only one small snag: your suitcase decided to take a different route. Don't panic, it happens... and above all, you won't be the one chasing after it.

Why does your suitcase sometimes play hide and seek?

The reasons are often much simpler than you might think:

The plane was packed to the brim and your bag missed its connection.

The layover was too short and your suitcase preferred to wait for the next flight.

You left an old tag on it, and it thought it was still traveling elsewhere.

Or, more simply, it was loaded... onto the wrong plane.

In short, your suitcase isn't lost forever: it's just on an unexpected business trip.

What to do (or rather: what do we do for you)?

Each airline has its forms and procedures for reporting delayed or missing baggage. For the curious (and the brave), here are the useful links:

Air France

American Airlines

United Airlines

JetBlue

Winair

St Barth Commuter

Air Canada

But good news: you don't need to deal with it. Our team takes over.

**Meanwhile... you're on vacation**

While we follow up with the airline, you enjoy:

Your villa's pool,

Your hotel's spa,

Or a ti' punch at sunset.

Your bag eventually arrives in St. Barth. And guess what? Rather than disturbing you, we deliver it directly to your villa or hotel, discreetly, as if nothing happened.

A setback transformed into an invisible detail

Yes, a suitcase can board the wrong flight. Yes, it can be annoying. But with VIP service, what could have been a problem becomes a simple travel detail. Your role? Enjoy your vacation from the first minute.

After all, you're in St. Barth, and here, even your luggage knows it's expected like a VIP.